FAQ

Frequently Asked Questions:

Why do I need Factory Audit?

Don’t get in a bind working with the wrong factory, or paying a down payment to a company that you know little to nothing about. Set a strong foundation for your business by building business relationships with the right suppliers. QGS will work with you by providing you with reliable information before you begin your next import project from China.

When do I need Factory Audit?

When you are planning to start new cooperation with either new or existing suppliers, QGS Factory Audit can help you do a thorough check on the most updated capabilities of the factory.

Why do I need shipment inspections?

If you are worried about or have experienced problems such as poor quality, incorrect shipments or unreal information from suppliers. If before placing orders or making final payments, you hope to have accurate understanding about the quality of the goods and reliability of the supplier. Shipment inspections and factory audit services are your solution for all these problems.

How many days in advance should I book the inspection?

2-3days at least send us a email to ivan@qgs.com.cn for booking the inspection, though sometimes it's possible to book next-day inspections for some manufacturing clusters where QGS has a large team of inspectors, we recommend booking with us at least 2-3days in advance.

How long does it take to get my report?

Inspection report delivered within 24 hours after the inspection; same day report available if it is very urgent.

Who will I be in contact with throughout the whole process?

We assign one specific person following up you orders, the person is the leader of ‘your QC team’ in China, you can contact with your leader throughout the whole process to get the update news for your inspection.

What if I have questions after I check the inspection report?

We assign one specific person following up you orders, the person is the leader of your ‘QC team’ in China, So please don’t hesitate to contact us whenever you have any questions. Our service team is always available even after the inspection is completed.

When and How to pay the inspection fees?

You can pay to us after we did the inspection before we send out the report, and you can pay to us monthly if the inspection man-days over 10 times in one month.